Typically of interest to healthcare practitioners and IT professionals, this blog’s objective is to help you get a better understanding and answer some questions you may have on speech recognition technology applied to health record management – as opposed to off-the-shelf, consumer software; a different market altogether.
About the Authors
This blog was started by Claire Betis on July 11, 2007 as a modest – though hopefully useful – way to share news, ideas and best practices on speech recognition system implementations in healthcare environments. As a Marketing Manager for Crescendo Systems Corp. from 2004 to 2008, Claire has worked with many healthcare organizations to promote their respective – and usually tremendous – achievements in the area of medical records management through the proper use and integration of dictation, transcription and workflow management technologies. But when she first joined the industry in 2004, speech recognition had very few fans and a rather skeptical crowd among physicians. Speech recognition had been promising a brighter world for medical documentation since the 1980s but had systematically failed in delivering on its promises, leading healthcare facilities from a state of disillusionment to another.
However, the past few years have seen the most critical improvements, to the point where the Gartner Hypecycle for Healthcare Provider Technologies 2006 now considers speech recognition technology to have reached the “plateau of productivity” stage, delivering the long-awaited ROI figures. And as the demand grows, so does the volume of requests from customers wishing to keep up-to-date with the latest industry developments, news and related case studies. That’s how this whole blog idea came to life.
In May 2008, as Claire decided to take on new challenges within the IT industry, Damien Ramé took over her Marketing Manager position at Crescendo. A seasoned IT and Marketing professional, not to mention a talentful blogger, Damien chose to put his writing skills, solid technical background and critical outlook to keep this blog alive and take it to the next level.
Wish to participate in this blog? Send your content for review to damien[at]crescendo.com